Quickly and easily get feedback from your customers and clients.
WEO Media offers businesses an effective, easy to use tool for gathering customer thoughts and feedback. The online survey tool allows you to create customized questions in an electronic survey, and then have it emailed to your customers and clients. Their responses are summarized for you to review when you're ready. The process is quick for you to implement, and simple for them to answer and respond.
You can expect to see a major increase in survey response with online surveys when compared to mailed surveys. On average, our clients see a 10X improvement in response rate! And it saves money since there is no printing and postage to worry about.
By using this tool you will be able to better understand your customers, gather feedback on possible new products and services, monitor your performance over time, and identify areas to improve.
This service can be combined with our Reputation Management service to maximize impact to your business by posting positive responses online.
"Working with WEO Media was the best thing we have done to bring our practice into the internet realm. We have benefited so much from the extra time and effort they provide for our custom website, Facebook page, monthly electronic newsletter, and conducting patient surveys. The response from our patients has been overwhelmingly positive. We have even received new appointment requests. WEO Media makes it so easy!"
Online Surveys for Customer Feedback
